Maintenance Coordinator Customer Service & Call Center - Minnetonka, MN at Geebo

Maintenance Coordinator

Renters Warehouse, Minnesota's largest and fastest growing residential property manager is seeking qualified candidates for an opening in our Maintenance Department. The primary goal of this position is to retain clients through efficient and effective communication with tenants and property owner. This is a revenue generating position that can create or destroy a loyal client and is of great importance to the reputation of Renters Warehouse. If you have the skills and fit the requirements outlined below, submit your resume to start your career in the exciting and growing industry of Residential Property Management.
At Renters Warehouse, we pride ourselves on sustaining our exciting, energetic work environment evidenced by the 5
Best Places to Work awards we have won recently from organizations such as: Minneapolis St. Paul Business Journal, Star Tribune, Minnesota Business Magazine and Outside Magazine. Our company culture is second to none and contributes tremendously to our ability to retain a dynamic staff full of talented individuals. Want to enjoy coming to work everyday? Then come join our team!
Job Duties:
Answer incoming calls and emails for maintenance requests from residents
Log requests in cloud-based software and help desk to dispatch
Communicate with property owners for approvals to complete repairs
Follow up, track and hold vendors accountable on approved jobs
Provide high-level customer service to all clients
Troubleshoot basic maintenance requests with clients
Skills:
Education Required: High School Diploma, Some higher education preferred
Property management experience preferred
Strong communication, negotiation, and organization skills
Self-Manager: Able to manage multiple projects or priorities on your own
Ability to diffuse difficult situations while handling customer service with poise and respect.
Possess strong computer skills and be good at multitasking
Adaptive to change and innovation
Accountable for your actions and be open and honest
Hours: 40 hours a week, Monday-Friday, some Saturdays may be required
Compensation: Salary based pay from $32,000 per year based on experience. Health Insurance plans available immediately and 401(k) benefits available after 6 months of employment.
Location: Twin Cities' office is located at 6101 Baker Rd, Suite 200, Minnetonka, MN 55345
How to Apply: For consideration, please submit a cover letter along with your resume and provide 2 professional references.Estimated Salary: $20 to $28 per hour based on qualifications.

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