Sales Associate I - Minnetonka Cub
Company Name:
TCF Bank
Title: Sales Associate I - Minnetonka Cub
Location: US-MN-Minnetonka-4801 County Road 101
Job Number: 00H9Y
Looking for a better Career Opportunity? Great Careers happen here!
You have exceptional talent; don't settle for an ordinary job! You deserve a career opportunity with a well-defined and structured career path to management, competitive base pay with the chance to earn incentives and flexible scheduling. That's why TCF Bank has a position with your name on it. Our Sales Associates not only have the opportunity to sharpen their cutting edge sales skills but they have the chance to learn the banking industry and network with other businesses. We are open 7 days a week and offer multiple shifts, so what are you waiting for? Apply Today!
Position
Summary:
Aggressively promote, sell and refer TCF products and TCF services. Answer inquiries regarding checking and savings accounts and other bank related products. Initiate and open new accounts while providing appropriate information on regulations and policies. Accurately process, closely verify, and promptly key all transactions in a manner, which maintains TCF standards and high level of customer service.
Major Areas of Accountability
Promote, sell and answer requests for information on retail products, services, and regulations.
Consult with customers on specific account needs; convey rates, service charges and restrictions; complete opening documents and processes for new accounts.
Solicit interest in new TCF products and services. Cross-sell TCF products, programs, and services such as consumer, commercial or mortgage loans, business accounts, and non-bank investment products; promote TCF as full-service bank; meet targeted cross-sell/product referral goals. Assist with telemarketing and direct mail programs.
Perform other services including issuance and redemption of bonds, wire transfers, death claims, and accurately process IRA distributions/contributions while adhering to TCF and Federal regulations. Demonstrate working knowledge of all account ownership types available. Perform miscellaneous duties such as filing, balancing negotiable items, cash dispatch, etc.
Investigate and resolve special account inquires including legal transactions requiring coordination with TCF counsel, outside attorneys, and customers. Resolve issues such as fraud, Reg E claims, encoding errors and account reconciliation while maintaining budget controls.
Interpret and accurately process customer requests and transactions according to TCF guidelines. Maintain established controls such as check holds, identification procedures, and utilize special key codes required for account readouts and verifications.
Maintain good customer relations by answering customer's questions; explain policies and direct customers to appropriate department. Follow the steps of good customer service with each customer. Promotes a positive image of TCF with all customers. Appropriately escalate customer issues to supervisor.
Balance terminal daily, according to established procedures, locate and/or correct errors or missing information. Maintain accurate balancing/loss record that meets TCF guidelines. Maintain all audit requirements.
Qualifications: Minimum Qualifications
Must successfully complete technical training and pass test standards.
Effective communication and interpersonal skills
Proven sales record or strong interest in sales
Promotes positive image of TCF
Ability/interest to perform necessary calculations
Ability to confidently approach prospective TCF customers
Preferred Qualifications
High school degree or GE D, or working towards completion
Previous customer contact/sales experience
Basic computer skills
About TCF Established in 1923, TCF is one of the top performing banks in the nation - and throughout its history has maintained a strong foundation. TCF has over 350 branches in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota, providing retail and commercial banking services. TCF also conducts commercial leasing and equipment finance business in all 50 states, commercial inventory finance business in the U.S. and Canada, and indirect auto finance business in over 30 states.
TCF's Got Talent There are many great reasons to grow your career at TCF TCF's Got Rewards We value and reward team members who strive to put The Customer First on a daily basis
TCF's Got Opportunity We facilitate opportunities for career advancement and promote from within whenever possible
TCF's Got Education We have an excellent team member training program and opportunities for education reimbursement
TCF's Got Community
The TCF Foundation provides our team members with great opportunities to be involved in the community.
TCF is proud to offer a community financial literacy program.
We encourage and reward our team members to refer friends and family to work at TCF
Benefits TCF encourages open employee communications and promotes from within whenever possible. We offer competitive pay, a comprehensive benefits plan, and opportunities for career advancement. For more details on our benefits, click on the Employee Benefits link on our career page. Proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. TCF is proud to be an affirmative action/equal opportunity employer. Minority/Female/Disabled/Veteran. Job: SalesEstimated Salary: $20 to $28 per hour based on qualifications.
TCF Bank
Title: Sales Associate I - Minnetonka Cub
Location: US-MN-Minnetonka-4801 County Road 101
Job Number: 00H9Y
Looking for a better Career Opportunity? Great Careers happen here!
You have exceptional talent; don't settle for an ordinary job! You deserve a career opportunity with a well-defined and structured career path to management, competitive base pay with the chance to earn incentives and flexible scheduling. That's why TCF Bank has a position with your name on it. Our Sales Associates not only have the opportunity to sharpen their cutting edge sales skills but they have the chance to learn the banking industry and network with other businesses. We are open 7 days a week and offer multiple shifts, so what are you waiting for? Apply Today!
Position
Summary:
Aggressively promote, sell and refer TCF products and TCF services. Answer inquiries regarding checking and savings accounts and other bank related products. Initiate and open new accounts while providing appropriate information on regulations and policies. Accurately process, closely verify, and promptly key all transactions in a manner, which maintains TCF standards and high level of customer service.
Major Areas of Accountability
Promote, sell and answer requests for information on retail products, services, and regulations.
Consult with customers on specific account needs; convey rates, service charges and restrictions; complete opening documents and processes for new accounts.
Solicit interest in new TCF products and services. Cross-sell TCF products, programs, and services such as consumer, commercial or mortgage loans, business accounts, and non-bank investment products; promote TCF as full-service bank; meet targeted cross-sell/product referral goals. Assist with telemarketing and direct mail programs.
Perform other services including issuance and redemption of bonds, wire transfers, death claims, and accurately process IRA distributions/contributions while adhering to TCF and Federal regulations. Demonstrate working knowledge of all account ownership types available. Perform miscellaneous duties such as filing, balancing negotiable items, cash dispatch, etc.
Investigate and resolve special account inquires including legal transactions requiring coordination with TCF counsel, outside attorneys, and customers. Resolve issues such as fraud, Reg E claims, encoding errors and account reconciliation while maintaining budget controls.
Interpret and accurately process customer requests and transactions according to TCF guidelines. Maintain established controls such as check holds, identification procedures, and utilize special key codes required for account readouts and verifications.
Maintain good customer relations by answering customer's questions; explain policies and direct customers to appropriate department. Follow the steps of good customer service with each customer. Promotes a positive image of TCF with all customers. Appropriately escalate customer issues to supervisor.
Balance terminal daily, according to established procedures, locate and/or correct errors or missing information. Maintain accurate balancing/loss record that meets TCF guidelines. Maintain all audit requirements.
Qualifications: Minimum Qualifications
Must successfully complete technical training and pass test standards.
Effective communication and interpersonal skills
Proven sales record or strong interest in sales
Promotes positive image of TCF
Ability/interest to perform necessary calculations
Ability to confidently approach prospective TCF customers
Preferred Qualifications
High school degree or GE D, or working towards completion
Previous customer contact/sales experience
Basic computer skills
About TCF Established in 1923, TCF is one of the top performing banks in the nation - and throughout its history has maintained a strong foundation. TCF has over 350 branches in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota, providing retail and commercial banking services. TCF also conducts commercial leasing and equipment finance business in all 50 states, commercial inventory finance business in the U.S. and Canada, and indirect auto finance business in over 30 states.
TCF's Got Talent There are many great reasons to grow your career at TCF TCF's Got Rewards We value and reward team members who strive to put The Customer First on a daily basis
TCF's Got Opportunity We facilitate opportunities for career advancement and promote from within whenever possible
TCF's Got Education We have an excellent team member training program and opportunities for education reimbursement
TCF's Got Community
The TCF Foundation provides our team members with great opportunities to be involved in the community.
TCF is proud to offer a community financial literacy program.
We encourage and reward our team members to refer friends and family to work at TCF
Benefits TCF encourages open employee communications and promotes from within whenever possible. We offer competitive pay, a comprehensive benefits plan, and opportunities for career advancement. For more details on our benefits, click on the Employee Benefits link on our career page. Proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. TCF is proud to be an affirmative action/equal opportunity employer. Minority/Female/Disabled/Veteran. Job: SalesEstimated Salary: $20 to $28 per hour based on qualifications.
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