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Data Network Specialist

Company Name:
iTech Solutions, Inc.
Data Network Specialist
Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Our client is looking for a hands-on, data network technical specialist with expertise in network operations. Applicant should have general data network operations experience covering WAN and LAN routing and switching, DNS/IP address management, firewalls, load balancing, VPN and VoIP/QoS for medium to large, global enterprises.
This position will assist the existing network staff by taking ownership of service requests, incident tickets, and by participating in design and implementation projects.
Responsibilities
Resolve incidents through effective troubleshooting methodology
Fulfill user service requests for firewall port configuration, DNS, etc. within the pre-determined service level timeframes
Assist others in the troubleshooting and fulfillment processes
Provide fundamental design and consultation on projects and other special requests
Track time per department guidelines
Update network documentation when applicable
Address security concerns by resolving issues associated with vulnerability scans
Liaison with WAN data network carriers
Document configurations and process
Position Requirements
CCNA or greater experience with Cisco networking
F5 BigIP experience
Familiarity with Service Now or service management systems
Ability to manage many requests at the same time
Ability to quickly get up to speed on Carlson process
Ability to work after hours and weekends as needed
Work Conditions
After hours and weekends may be required in order to meet project deadlines and to accommodate change windows
Ability to be onsite during normal business hours work remote/from home only on a limited basis
Soft Skills:
Ability to resolve incidents independently but seek assistance when necessary
Ability to clearly communicate to all levels of management
Ability and willingness to clearly communicate status to stakeholders and requestors
Work well under pressure during troubleshooting ability to logically resolve problems
Required Education, certification, or equivalent experience:
CCNA or greater certification
For more information please forward your resume to Shannon Mahaffey at
(Other Job Titles Include: Network Administrator, Network Engineer, Sr. Network Engineer,Senior Network Engineer, Sr Network Administrator)

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